E-Commerce & D2C Brands

Scale Orders.
Not Headcount.

Going from 100 to 1,000 orders a day shouldn't require hiring 5 more people. Alacritous orchestrates customer service, inventory, vendors, and post-purchase flows — autonomously.

Sound Familiar?

Support tickets pile up during peak seasons

AI handles routine inquiries instantly, human team focuses on complex issues

Product data scattered across Shopify, warehouse, and spreadsheets

One knowledge graph connects inventory, orders, and customer data

Customer preferences lost between order and re-order

Persistent memory remembers sizing, preferences, and purchase patterns

Scaling from 100 to 1,000 orders/day requires hiring spree

AI orchestration scales operations without proportional headcount

How It Works

Your Operations, Orchestrated

70%

of support tickets handled autonomously

Customer Service That Scales Without Headcount

Order status, return processing, shipping inquiries, product questions. The AI handles the volume — drafting responses, processing returns, updating tracking — and escalates the complex ones to your team.

Zero

surprise stockouts

Inventory Alerts Before Stockouts

The AI monitors sell-through rates, seasonal patterns, and supplier lead times. When SKU-4782 is trending toward stockout, you get an alert with a recommended PO — not after it's too late.

35%

more revenue from follow-ups

Post-Purchase Flows That Actually Convert

Personalized follow-up sequences based on purchase history, browsing behavior, and customer preferences. The AI drafts the emails, you approve the campaigns. Repeat purchase rates go up because the messaging is relevant.

1.8hrs

saved per team member per day

Vendor Coordination on Autopilot

PO submissions, delivery tracking, quality issue flagging, payment scheduling. The AI manages supplier relationships across email and your inventory system so nothing falls through the cracks.

Live in 2 Weeks. Works Inside Slack.

01

Connect Your Commerce Stack

Shopify, email, support tools, inventory, marketing platforms. 60+ integrations via MCP. Your data stays in your systems.

02

Automate Your Highest-Friction Workflows

Start with customer service or vendor coordination. We codify your specific processes as Skills — your brand voice, your policies, your way.

03

Scale Without the Hiring Scramble

Peak season? Product launch? The AI scales with volume, not headcount. You approve the decisions that matter.

Common Questions

Does Alacritous integrate with Shopify and other e-commerce platforms?

Yes. Alacritous connects to Shopify, WooCommerce, BigCommerce, and other platforms via MCP (60+ integrations). It also connects to your email, customer support tools, inventory systems, and marketing platforms.

How does the AI handle customer communication?

The AI drafts responses based on order data, customer history, and your brand voice. Routine inquiries (order status, tracking) can be set to auto-approve. Anything sensitive (complaints, refund decisions) requires your team's approval before sending.

What's the ROI for an e-commerce business?

Most e-commerce teams spend 25-40% of operations time on coordination: updating inventory, answering support tickets, managing vendors, running reports. At $3,000/mo flat, Alacritous typically pays for itself by replacing the equivalent of 1-2 part-time hires in coordination labor alone — before counting the revenue impact of faster customer response and better follow-up.

Grow Revenue.
Not Overhead.

See how Alacritous handles customer service, inventory, and vendor coordination for e-commerce teams scaling fast.

30 minutes. We'll map your highest-friction workflows live. No commitment.